Refund policy
Eazok – Return & Replacement Policy
At Eazok, we strive to deliver quality products and ensure customer satisfaction.
* No Returns: We do not accept returns or provide refunds for products once delivered, except where required by applicable law.
* 5-Day Replacement: If you receive a damaged, defective, or incorrect product, you may request a replacement within 5 days of delivery.
* Reporting Issues: Please contact our customer support within 48 hours of delivery and share clear photos or an unboxing video showing the issue.
* Eligibility: Products must be unused and in their original packaging, with all accessories included.
* Verification: All replacement requests are subject to verification and approval by our team.
* Shipping: Replacement shipping charges will be covered by Eazok if the issue is verified as our responsibility.
For assistance with your order or replacement request, please contact our customer support team.
Thank you for shopping with Eazok!